Terms of service

Last updated: May 2026

Welcome to Renévah. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By browsing our site, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our site.

1. General

These Terms apply to all visitors, users, and customers of Renévah. We may update them at any time without prior notice; the “Last updated” date above will reflect any changes. Continued use of our site after changes constitutes acceptance of the revised Terms.

2. Products & Pricing

We reserve the right to limit quantities, discontinue products, refuse service, or modify pricing at any time without prior notice. Product images are for illustration purposes — minor variations in color, texture, or packaging may occur. All prices are listed in USD unless otherwise noted, and do not include shipping or applicable taxes.

3. Orders & Payment

By placing an order, you confirm that:

All information provided is accurate and complete
You are at least 18 years old or have parental/guardian consent
You are authorized to use the payment method provided

We reserve the right to refuse or cancel any order at our sole discretion — including, but not limited to, cases of suspected fraud, pricing errors, or product availability issues. Payment is processed at the time of order placement. If we cancel an order, you will receive a full refund.

4. Shipping & Delivery

Shipping rates, methods, and delivery timelines are detailed in our Shipping Policy. Delivery times are estimates and not guaranteed. Risk of loss passes to you once the package is handed to the carrier.

5. Returns & Refunds

All sales are final. Our return process, eligibility, and the damage/defect exception are governed by our Return & Refund Policy. By placing an order, you agree to the conditions outlined there.

6. Intellectual Property

All content on this website — including text, images, graphics, logos, product names, descriptions, and the Renévah brand — is the exclusive property of Renévah or its licensors and is protected by international copyright and trademark laws. You may not reproduce, distribute, modify, or commercially exploit any content without our prior written permission.

7. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your password and for all activity that occurs under your account. Please notify us immediately of any unauthorized use. We reserve the right to suspend or terminate accounts at our discretion.

8. User Conduct

You agree not to:

Use this site for unlawful, fraudulent, or harmful purposes
Attempt to gain unauthorized access to any part of our website or systems
Upload viruses, malicious code, or interfere with site functionality
Scrape, copy, or harvest content for commercial use
Misrepresent your identity or affiliation

9. Reviews & User Content

If you submit reviews, photos, or other content to our site or social channels, you grant Renévah a non-exclusive, royalty-free, worldwide license to use, display, and reproduce that content for marketing and editorial purposes. You confirm that the content is your own and does not violate the rights of any third party.

10. Skincare Disclaimer

Renévah products are cosmetics intended for external use only. They are not intended to diagnose, treat, cure, or prevent any medical condition. Individual results may vary. We strongly recommend patch-testing any new product on a small area of skin before full use. If irritation occurs, discontinue use and consult a healthcare professional. If you have allergies, sensitivities, or are pregnant/nursing, please consult your doctor before use.

11. Disclaimer of Warranties

Our products and website are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we make no warranties — express, implied, or statutory — regarding the website or our products, including fitness for a particular purpose, merchantability, or non-infringement.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Renévah and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of our website or products. Our total aggregate liability shall not exceed the amount you paid for the specific product giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless Renévah, its officers, employees, and affiliates from any claims, damages, or expenses (including legal fees) arising from your violation of these Terms or misuse of our website or products.

14. Governing Law & Disputes

These Terms are governed by the laws of the United States. Any disputes shall be resolved through binding arbitration or in the courts of the United States, depending on the nature of the dispute. You waive any right to participate in a class-action lawsuit against Renévah.